Mental Health Services

Providing vital links to the many programs that exist within Australia.

Outcome Health is dedicated to the individual patient journey and outcome. We are committed to improving the quality of health service delivery and better access to essential community patient services.

Mental Health Ambulance Response - Ambulance Victoria

Outcome Health has a team of qualified, Senior Mental Health Nurses embedded at Ambulance Victoria Referral Triage Service. This initiative is said to be one of the only programs of its kind in the world, supporting ambulance despatch decision-making processes for callers with Mental Health concerns.

Our embedded clinicians provide:

- - Clinical mental health triage services to 000 callers across Victoria
  - Clinical risk assessment of callers
  - Video call back services
  - Field referrals from onsite paramedics
  - Care planning support

This service operates 24/7 providing Mental Health triage across the lifespan ensuring all callers receive the most appropriate care.

Mental Health Nurse Stepped Care Program (Gippsland)

Outcome Health’s Mental Health Care Program provides Credentialed Mental Health nurses for GPs, Private Psychiatrists, Headspace clinics Covid care clinics and Universities where they engage in the provision of coordinated clinical care for people with a range of predominately severe and persistent, (complex and chronic) mental health disorders.

Outcome Health’s Credentialed Mental Health Nurses work collaboratively with psychiatrists and general practitioners providing services such as:

- - assisting in the development and review of Mental Health Treatment Plans
  - helping to establish a therapeutic relationship with a patient
  - reviewing a patient’s mental state and level of risk
  - liaising with a patient’s family and/or careers
  - psycho-education
  - a range of psychological therapies, such as CBT, DBT, ACT, AOD, Family Therapy, Mindfulness
  - administrating and monitoring of a patient’s adherence to prescribed medications
  - providing patients with information about their physical health and linking back to the GP
  - providing patients with information about other support agencies and programs